1. Agreement to Terms
These Terms & Conditions ("Terms") form a binding agreement between you ("Client", "you") and Web Design Kashmir ("we", "our", "us"). They apply to your use of our website, any services we provide, and all proposals and engagements that reference these Terms.
By accessing our site or engaging our services you agree to be bound by these Terms. If you do not agree, please do not use the site or engage with us.
2. Our Services
We offer website design and development, branding, UI/UX, SEO, content, and related digital services. The exact scope of any engagement is defined in the written proposal, statement of work, or invoice shared with you. Anything outside that scope is considered additional work and may be quoted separately.
3. Proposals & Quotations
Proposals are valid for thirty (30) days from the date of issue unless stated otherwise. Pricing is based on the scope and assumptions described in the proposal. Work begins once you accept the proposal in writing (or by email) and the agreed initial payment is received.
4. Payments & Invoicing
Unless otherwise agreed in writing, our payment terms are:
- A non-refundable deposit (typically 40–50%) is due before work begins.
- The remaining balance is due on project completion, before final delivery or deployment.
- For longer engagements we may agree to milestone-based or monthly billing.
- Invoices are payable within 7 days of issue unless a different term is specified.
- Late payments beyond 15 days may incur a 2% monthly charge and can result in work being paused until the account is settled.
All prices are quoted in Indian Rupees (INR) unless otherwise specified. Applicable taxes are additional.
5. Project Timelines
Timelines quoted in proposals are estimates based on timely feedback, asset delivery, and responses from you. Delays in providing content, approvals, or payments may extend the project timeline accordingly. We will keep you informed of progress and any expected changes.
6. Client Responsibilities
To deliver great work on time, we'll need your help with the following:
- Providing accurate project information, brand assets, copy, and imagery.
- Responding to questions, feedback, and approval requests within a reasonable timeframe.
- Designating a single point of contact empowered to make decisions.
- Ensuring you hold the rights to any content, logos, or media you share with us.
7. Revisions & Approvals
Every engagement includes a defined number of revision rounds, as set out in the proposal. Additional rounds, changes in direction, or requests that fall outside the original scope will be quoted as extra work. Once a stage is signed off, we proceed to the next — re-opening earlier stages may affect timelines and cost.
8. Intellectual Property
On receipt of full payment, ownership of the final deliverables (designs, code, content specifically created for your project) transfers to you. Until then, all materials remain our property.
We retain the right to: reuse generic components, libraries, and frameworks developed by us; showcase the completed work in our portfolio, case studies, and marketing materials; and include a small, unobtrusive credit in the footer unless explicitly waived.
Third-party assets (fonts, stock images, plugins) remain subject to their own licences.
9. Confidentiality
We treat all non-public information you share with us as confidential and will not disclose it to third parties without your consent, except where required by law. A separate NDA can be signed on request.
10. Third-Party Tools & Services
Projects often rely on third-party platforms (hosting, CMS, payment gateways, analytics). Fees, performance, uptime, and terms of those services are governed by their respective providers. We are not responsible for outages, feature changes, or policy updates made by third parties.
11. Limitation of Liability
To the fullest extent permitted by law, our total liability for any claim arising out of or related to an engagement will not exceed the amount paid by you for the specific services giving rise to the claim. We are not liable for indirect, incidental, or consequential losses — including loss of profits, revenue, data, or goodwill.
12. Termination
Either party may terminate an engagement in writing if the other party materially breaches these Terms and fails to remedy the breach within 14 days of notice. On termination, you are liable to pay for all work completed up to that date. Deposits are non-refundable. For refund-specific matters, see our Refund Policy.
13. Governing Law
These Terms are governed by the laws of India. Any dispute arising out of or in connection with our services will be subject to the exclusive jurisdiction of the courts of Jammu & Kashmir, India.
14. Changes to Terms
We may update these Terms from time to time. The latest version will always be available on this page, with the "Last updated" date revised. Your continued use of the website or our services after changes are posted constitutes acceptance of the updated Terms.
15. Contact Us
Questions about these Terms? We're happy to walk you through anything that isn't clear.